Technical Business Analyst
Labviva
IT, Sales & Business Development
Boston, MA, USA
Posted on Friday, August 25, 2023
About The RoleAs a Technical Business Analyst on the Implementation Team, you will help advance Labviva’s internal processes and allow us to scale effectively. The implementation team is responsible for providing superior implementation and integration services to ensure adaptability of the platform and customer success. You are a fit for the role if you enjoy working on end-to-end solutions in a collaborative environment. Ideally you have experience within the life science field, e-commerce platforms, database systems and are comfortable working in a dynamic environment.How You Will Contribute
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- Develop and understand the business needs and processes of Labviva customers.
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- Conduct thorough requirement gathering for current or potential customers and turn requirements into useable documents, tasks, tickets, and outcomes.
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- Conduct analyses based on marketplace, operational, and business segment data and also examine information to identify trends, patterns, gaps and insights.
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- Support integrations between different business systems.
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- Proactively identify future needs or processes to help streamline the business.
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- Lead technical discussions with customers.
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- Responsible for consistently evaluating new functionality opportunities within Labviva and how or when new processes/feeds/artifacts can be reused in other areas.
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- Display effective research, problem solving, analytical, critical thinking, influencing, and relationship management skills.
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- The ability to grasp complex situations quickly and solves problems creatively.
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- Natural curiosity and acumen with new business tools, technology, and applications.
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- Strong written and verbal communication skills.
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- Bachelor’s degree in Business Administration , Computer Science, Engineering, Mathematics, or other technical or business-related field. MBA a plus.
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- 5+ years experience as business analyst, consultant, or technical role.
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- Experience defining and documenting business requirements.
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- Proven track record using data and metrics to uncover business insights that assist in the decision-making process.
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- Experience with BPMN process modeling.
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- Experience with SAP, Oracle, or other ERP systems.