Senior Solutions Engineer
Reprise
About Reprise
Reprise is changing the way every company sells software.
For decades, every sales team and every marketing team has struggled to show their software. Failed demos are a meme of the modern business world. And if you can’t show your product, you can’t sell your product or run your business. Our founders felt that pain at multiple startups themselves and started Reprise as the world’s first demo platform for software.
Today we support the world’s largest companies. Tens of thousands of sales and marketing professionals demo their product every day through Reprise. We make our customers’ products look perfect: on every call, in every campaign, and on stage. We are the platform that enterprise business teams trust to get their jobs done.
The need for Reprise is only increasing. AI, integrations, and large amounts of data are now core to all software and yet, prohibitive to demo. Only with Reprise can business teams use AI to show perfectly-performing features with perfect data, every time, and with full control.
Reprise leads the “demo platform” category we started in 2020. Our growth is backed by leading investors: ICONIQ Growth, Bain Capital Ventures, Accomplice VC, and Glasswing Ventures.
We value smarts, diversity, and drive. Smarts because we need people that can learn quickly. Diversity because it makes all of our decision-making better. And drive because we are fundamentally operators -- our bias is to get things done. Even if you do not meet 100% of the qualifications listed below, please consider applying anyway. We will consider candidates that do not meet all of the listed requirements.
About the role:
The Senior Solutions Engineer ensures that Reprise’s most strategic prospects and customers succeed in deploying Reprise. From discovery, Proof of Concept (POC), through renewals and expansion, you will leverage your senior-level Solutions Engineering expertise to solve business challenges using Reprise’s technology.
You will build world-class demo experiences that transform how the largest enterprise software companies go to market. By combining strong sales acumen, deep technical knowledge, and Solutions Engineering best practices, you will deliver compelling solutions that inspire customers and drive expansion.
In this role, you will report directly to the VP of Solutions & Partnerships. You will work closely with Sales, Product, Customer Success, and other teams, to ensure the delivery of the highest quality products and experiences for Reprise customers and prospects.
What you’ll do:
- Leverage your technical, sales, and industry knowledge to become a trusted advisor to prospects and customers.
- Partner with Account Executives throughout the sales cycle.
- Own end-to-end Proof of Concept execution, serving as technical advisor and strategic partner throughout the customer evaluation process.
- Unpack customer technical requirements, assess existing platforms, and design optimal solutions leveraging the Reprise platform to meet specific business needs.
- Solve HTML, CSS, Javascript capture challenges; coordinate escalations to Solution Architects and Engineering teams.
- Communicate customer and market feedback into actionable product roadmap items.
- Strategically expand and retain key customers with virtual and travel opportunities for onsite working sessions that directly impact their success with Reprise technology.
- Evangelize Reprise technology through in-person and virtual events, blogs, and interviews.
Qualifications:
- 5-10+ years demonstrated success in Solutions Engineering, Sales Engineering, or Solutions Consulting, with proven partnerships across Sales and GTM functions.
- Intermediate web development skills (HTML, CSS, Javascript, web services).
- Bridge business and sales experience with technical web development and application skills
- Experience building and maintaining a demo environment; previous experience using demo automation technology is a plus.
- Skilled at teaching complex concepts simply and concisely, adapting messaging to the audience, and instilling confidence through clear guidance.
- Strong customer-facing communication skills including experience with non-technical personas.
- Listens to customer requirements, whiteboards and proposes solution architectures, and is hands-on with technology to solve business challenges.
- Dedication to teamwork, and getting things done together.
- Ability to adapt to new and dynamic environments - we are a startup.
- Strong interpersonal and presentation skills, with ambition to be recognized as an industry expert globally.
Benefits
- A competitive salary for the market
- Flexible vacation policy and three day weekends each month
- Health, Vision, Dental Insurance Options, FSA/HSA Options
- Parental leave
- 401(k)
- Long and short term disability
- Fully remote company with employees spread across the United States
- WeWork All Access membership
- Joining an experienced, multiple-previous-startups crew
At Reprise we believe that startups have the responsibility to progress equity in the workplace and beyond. We are not just committed to, but passionate about building a diverse and inclusive work environment. Every candidate seeking to join Reprise is provided an equal opportunity for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, citizenship, disability, gender identity, or Veteran status.